Policies
Delivery and pickup
Last updated 31 October 2026
How delivery and pickup work for orders placed on this website. Orders through DoorDash, Uber Eats or Grubhub follow that platform's own delivery rules.
1. What we sell
We sell freshly cooked Indian food for same-day delivery or pickup from our kitchen in Bayside, Queens: Frankies (wraps), bentos, bowls, mini feasts, small bites, desserts and drinks. Every order is cooked to order and sent out hot. We do not ship food by mail or courier.
2. Delivery area
We deliver to addresses within 3 miles of the restaurant. Checkout checks your address and tells you before you pay if it is outside our area. You can still order for pickup from anywhere.
3. Charges and minimum order
Delivery is free within 3 miles. Delivery orders need a minimum food order of $15.00 before tax. Pickup orders have no delivery charge and no minimum. Any delivery charge is shown in your bag and on the review step, and the total you see there is what you pay.
4. How long it takes
Delivery usually takes 40–50 min and pickup orders are usually ready in 20–30 min from when the restaurant accepts the order. Your order page shows the expected time and each status: received, preparing, ready or out for delivery, and delivered. At busy times or in bad weather it can take longer, and we will update the time on your order page.
5. Who delivers
Orders placed on this website are delivered by our own drivers. Please give your apartment or unit number, any buzzer or gate code and a phone number we can reach, and make sure someone is there to receive the order. If we cannot reach you at the door we will call you.
6. Pickup
Collect your order from the counter at the restaurant and give your order number or name. We will email you when it is ready. Orders not collected within an hour of being ready may be discarded.
7. Ordering hours
You can order for delivery or pickup while the restaurant is open. Our opening hours are shown on the contact page and at the bottom of every page. If the kitchen is very busy we may pause new orders for a short time.
8. Problems with an order
If an order is late, incomplete or not right, contact us as soon as you can. Our refunds and cancellations policy explains what we will do.
Contact us
ONLY FOODIES by Masala Box
42-02 Bell Blvd, Bayside, NY 11361
(718) 281-2699 · kvermz90@gmail.com
See also our privacy policy, terms of ordering, refunds and cancellations and delivery and pickup.
